Bethesda's support website leaks Fallout 76 customer info

Fallout 76 DOWN Server Status latest for surprise offline hotfix maintenance update

Just when it looked like there couldn't be any more Fallout 76-related controversies, customers have reported being able to access other people's support tickets, along with the personal information they contain, and even edit and resolve them. Those uploaded documents were apparently viewable by other customers as well, and those receipts most likely contained at least partial credit card information. Is there anyone enjoying the game like me? Those who could see the Support tickets of other players could only do so for 45 minutes.

Patching a game that's already so complicated and problematic can't be easy, and given the Bethesda's track record with big, open world RPGs, I'm not surprised that the latest batch of fixes have also introduced some new problems. "Please rest assure I have no desire to stalk you or mess with your Fallout 76 experience", they wrote. Anyway, I gave Bethesda a heads up via the Twitter. Oh well! See you in Appalachia. A community manager over on Bethesda's forums posted, "Hi guys, we've resolved this issue", with nothing else to say on the matter. If we have any more news on this issue we will update the article. We'll be keeping an eye on the situation.

Bethesda reassured that "no full credit card numbers or passwords were disclosed" and that it plans to notify customers affected by the breath.

There's not much you can do about this particular breach until we have more information from Bethesda, though if you're really anxious about extra spam, you could switch to a new email address. Monitor your email account for suspicious activity and consider deleting sensitive information that may be in your emails or saved in, for example, your Google Drive.

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