You shall not patch! Microsoft has blocked the new Windows 10 update

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"We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating", Microsoft writes.

Microsoft halted the Windows 10 October 2018 Update because it was deleting some people's files. According to Microsoft, a very small number of users lost files after installing Windows 10 October 2018 Update and it occurred on systems that had Known Folder Redirection (KFR) enabled, but files remained in the original "old" folder location vs being moved to the new, redirected location.

Known Folder Redirects gives users options to move the classic Windows folders Desktop, Documents, Pictures, Videos, and so on to another location. So, to solve the problem, Microsoft introduced code that would delete those old, empty folders.

"If you have a Microsoft store in your neighbourhood you can visit it for a fix as well; perhaps you will be their first actual customer!"

Users who moved a Known Folder to a new drive experienced the issue if content of the old folder was not moved to the new destination.

You can install the relevant Windows 10 cumulative update on your machines through Settings Update and Security Windows Update Check for updates. You can head over to Microsoft to learn about Windows 10 1709 known issues; there are none with the April 2018 Update.

Based on that statement, it appears that the deleted files may be recoverable, but it's definitely a good idea to refrain from using the computer further to ensure that things don't get overwritten and lost forever.

As Microsoft's John Cable explains in a post on Microsoft's Windows Blog, the problem was with the "Known Folder Redirection" feature.

The fixed versions of Windows are getting floated in Microsoft's Windows Insider Program, which is a program for software testers. While we can not guarantee the outcome of any file recovery work, if you have manually checked for updates and believe you have an issue with missing files, please minimize your use of the affected device and contact us directly at +1-800-MICROSOFT or find a local number in your area. To make sure to remedy such issues, the Windows Insider team says that it is adding the ability to flag the severity of the feedback that they initiate. "We expect this will allow us to better monitor the most impactful issues even when feedback volume is low".

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