Twitter trolls' tweets to tumble down timeline

Twitter trolls' tweets to tumble down timeline

They said that while some Twitter accounts belonging to trolls have violated policy and the platform has taken action, other trolls don't necessarily violate Twitter's policies but have managed to distort or ruin erstwhile healthy conversations. Twitter will look for signals such as unconfirmed email addresses, multiple accounts opened by the same user, and repeated interactions with accounts that don't follow them. "What we're talking about today are troll-like behaviors that distort and detract from the public conversation on Twitter, particularly in communal areas like conversations and search", wrote David Gasca, Twitter's product manager for health.

In March, Twitter sought proposals from academics and others to help gauge the "health of public conversations".

In order to identify the behavior, the company has picked out certain patterns of behavior which it associates with troll-like accounts.

To put this in context, less than 1% of accounts make up the majority of accounts reported for abuse, but a lot of what's reported does not violate our rules.

Most abuse comes from a small number of accounts that have an outsized impact, said Del Harvey, Twitter's vice president for trust and safety.

All of these factors - and more - will be taken into account when deciding how visible individual tweets should be. The automated tools can also check on whether those users have ties to or interact with accounts that violate Twitter rules.

Twitter has finally (FI-NAL-LY) unveiled a way to silence the trolls - it's using machine learning to hide the tormentors tweets from the feeds of the tormented. Just a few examples include if an account has not confirmed their email address, if the same person signs up for multiple accounts simultaneously, accounts that repeatedly Tweet and mention accounts that don't follow them, or behavior that might indicate a coordinated attack.

Twitter already ranks tweets in search and in conversations.

"These signals will now be considered in how we organise and present content in communal areas like conversation and search".

Now the company is taking steps to mute posts that don't facilitate healthy conversation.

We don't know what Twitter will look like after this change, but the company says it's seen positive results in early testing, "resulting in a 4% drop in abuse reports from search and 8% fewer abuse reports from conversations".

The move is part of Twitter's attempts to improve what it describes as the health of public conversation on its platform.



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