American Airlines bans some emotional support animals

As more support animals try to fly, American Airlines says leave the goats at home | Miami Herald

American Airlines will ban a number of animals, including hedgehogs, sugar gliders and goats, from its flights, beginning July 1.

Suzanne Boda, American's Senior Vice President in Los Angeles, said in a video posted on the airline's website on Monday that the changes apply only to "support animals", and that the company's current policies regarding service animals would remain in place. Before that incident, comfort animals had already piqued the public's interest after a now-viral peacock tried to catch a plane in Newark earlier this year. Insects are not welcome, and neither are ferrets, snakes, spiders, animals with tusks, horns or hooves, or an animal that is unclean or has an odor. If an animal seems particularly violent or aggressive, it will also be prohibited from boarding a plane with its owner.

In announcing the policy update, American Airlines said it supports "the rights of customers, from veterans to people with disabilities, with legitimate needs for a trained service or support animal". Should we thank Li'l Sebastian?

These are the animals now also restricted from flying as support animals aboard American Airlines flights per the airline's latest animal restrictions.

Under the legislation, people who have mental disabilities who need to travel with emotional support or "psychiatric service" animals may still be able to fly with their animals. "Unfortunately, untrained animals can lead to safety issues for our team, our customers, and working dogs onboard our aircraft", the airlines said in a statement. Shortly afterward, it updated its rules for support animals, requiring owners to provide proof of an animal's health and swear it will be well-behaved.

The animals must be tethered by a leash or harness at all times and won't be permitted in the cabin if they behave badly, such as by growling, lunging or attempting to bite people.

American Airlines joins its competitors in clamping down on passengers travelling with emotional support animals.

The airline said it met with a number of disability groups to get their input before making the changes, including My Blind Spot, an organization that works to make environments more accessible to everyone, regardless of disability. He also discusses how we support our customers who have disabilities and what we've done to ensure we make decisions that maximize both inclusiveness and safety.

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