PayPal acquisition TIO Networks leaked 1.6 million customer details in breach

Data Breach

PayPal said in a statement Friday that a review of TIO's network had discovered customers' personally identifiable information may have been compromised.

Mosier said personal information that may have been compromised includes, name, address, Duke Energy account number, account balance and banking information, if the customer paid by check.

TIO Networks, a bill-payment platform PayPal acquired over the summer, announced a security vulnerability may have affected the personal information of some 1.6 million customers, according to multiple media reports.

Last week, the Vancouver, Canada-based TIO Networks said that following the suspension of operations, evidence has been uncovered of a data breach due to "unauthorized access".

Back in November, PayPal started investigating its newly-acquired subsidiary TIO Networks' servers for security vulnerabilities and chose to suspend the latter's operations after TIO's servers were found wanting in terms of information security standards practiced by PayPal itself. "We will continue to communicate important updates to customers".

PayPal recently suspended TIO Networks' operations as it found the latter's platform not compatible with its information security standards.


PayPal is directing TIO users to visit the TIO Networks website for more details. For TIO consumers who were affected by the data breach, PayPal is offering free credit monitoring services via Experian. TIO networks that runs a network of over 60,000 utility and bills payment kiosks across North America was acquired by Paypal earlier this year for $233 million. "We sincerely apologize for any inconvenience caused to you by the disruption of TIO's service".



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