Pizza Hut Admits Data Breach That Led To Customer Credit Card Fraud

Pizza Hut data breach shows need for board control

By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers. The company was hacked on October 1st and 2nd, but waited almost two weeks to inform customers that their private data had been compromised.

In 2012, Pizza Hut Australia had its website hacked, with the personal information of 240,000 customers compromised, according to ZDNet.

"Hey @pizzahut, thanks for telling me you got hacked 2 weeks after you lost my cc number. We have learned that the information of some customers who visited our website or mobile application during an approximately 28-hour period (from the morning of October 1, 2017, through midday on October 2, 2017) and subsequently placed an order may have been compromised", the company said in an email sent to affected customers, Bleeping Computer reported.

The company did not say exactly how many customers were affected, but some reports say around 60,000 people across the USA were affected, citing a call centre operator.

Many customers who received the email - which was sent out over the weekend - took issue with the fact that they were not informed of the security breach more quickly.

While it's often considered best practices to inform people as soon as possible to ensure that consumers can take action to protect their information-especially when financial information is at risk-there are legitimate reasons for holding off on disclosure, including tipping off other hackers about a potential vulnerability before it is patched and risking further breaches.

"How companies manage a breach should be a board level issue, if it is not already". They say the affected customers ordered food online. About 60,000 customers are said to have been affected.

The customer notice said Pizza Hut is talking to cybersecurity experts outside of the company to look into the apparent hack and to make sure it doesn't happen again. "The chances then of a dive in customer confidence is high", she said.

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