United to offer up to $US10k to surrender seats

David Dao's legal team announced the settlement Thursday in a brief statement. The amount of the settlement hasn't been announced.

Dao was on his way home from O'Hare to Louisville on April 9 when he was ordered off the plane to make room for United contracted pilots. Demetrio said the 69-year-old suffered a "significant concussion", a broken nose and lost two front teeth.

One of Dao's lawyers, Thomas A. Demetrion told the newspaper that United's CEO Oscar Munoz kept his promise to do the right thing.

"We are pleased to report that United and Dr. Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411", United said in a statement.

Munoz will testify alongside leaders of other domestic airlines, which have also come under fire in recent weeks for controversial treatment of passengers. "I sincerely hope that all other airlines make similar changes and follow United's lead in helping to improve the passenger flying experience with an emphasis on empathy, patience, respect and dignity".

After a tumultuous month in which its public image has been dragged through a mire, United Airlines finally seemed to be getting their act together in terms of damage control. Other passengers captured the incident on their phones and shared video that has been viewed millions of times worldwide and sparked global outrage.

United said it would no longer call law enforcement to deny passengers boarding, nor would passengers who are already seated be required to give up their seats on overbooked flights.

According to the US Department of Transportation, airlines should provide incentives up to $1,350 for volunteers to give up their seats on overbooked flights.

On Friday, the Chicago Department of Aviation confirmed that airport security chief Jeffrey Redding has been relieved of his duties effective Thursday, April 27. Munoz first defended the airline and described Dao as "belligerent" before publicly apologizing days later and vowing to do better.

It is not clear whether United oversold Flight 3411, but the flight became overbooked when four Republic Airline employees showed up after passengers had boarded and demanded seats so they could commute to their next assignment, a United Express flight the next morning.

"The company has made the decision that we'll cease to overbook going forward", Kelly said Thursday on CNBC.

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