United Airlines to refund tickets to all passengers aboard notorious flight

Flight 3411 on Sunday night from Chicago to Louisville, Kentucky, was sold out and passengers were in their seats when the airline said it needed to find room for four crew members who were commuting to their next assignment, a United Express flight in Louisville. In the video, a 69-year-old Chinese-American man was dragged off of a United Airlines flight by officers at O'Hare International Airport after he refused to give up his seat.

Emirates Airlines, in a video celebrating its TripAdvisor Best Airline in the World 2017 award, struck out at the United incident.

In the meantime, a new incident has come to the forefront, where United threatened a passenger and said they will handcuff him if he does not vacate his seat immediately. The United CEO had previously referred to Dao as a "disruptive and belligerent passenger" in an internal company communication.

On Wednesday, United said it would compensate all passengers on board the flight the cost of their tickets.

"Probably the word is shame comes to mind", Munoz said after days of criticism and ridicule of the company on social media.

Emirates Airlines has taken the opportunity to troll United Airlines about the incident where a man was violently dragged off a plane.

After the video first emerged, he said the airline was reaching out to the man to "resolve this situation".

"They take the bait. and you dig yourself in a deeper hole", Bueermann said, comparing the United situation to that of a SC police officer seen on cellphone video in 2015 flipping a high school student backward in her desk-chair then dragging her across the classroom after she refused to leave. The others did as they were told, but Dao refused and was yanked out of his seat and dragged off the plane by airport security.

Two passengers on United Airlines flight 3411 told CNN that the airline is reimbursing passengers on the flight.

The backlash from the incident resonated around the world, with social media users in the United States, China and Vietnam calling for boycotts of the No. 3 US carrier by passenger traffic and an end to the practice of overbooking flights.

In his most contrite apology yet, Oscar Munoz said Tuesday that no one should be mistreated that way.

Munoz's latest statement described the removal as "truly horrific".

In an Oval Office interview with the Wall Street Journal, Trump suggested that this kind of incident could be avoided in the future if carriers remove the upper limits on vouchers they offer passengers in return for giving up their seats.

"Currently, (Dao and his family) are focused only on Dr. Dao's medical care and treatment", Chicago-based lawyer Stephen Golan said in a statement on Tuesday.

Airlines do have legal protection if they act in a reasonable way when refusing to transport a passenger that is a threat to himself or other passengers, Harakas said.

"There are things that happen that create overbooking situations beyond just pure oversales", Bastian said on an earnings conference call with analysts and reporters Wednesday. In 2016, it bumped 3,765 passengers, or one in every 23,000.



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