Apple offers free battery replacements for certain iPhone 6S handsets

Last week Apple addressed an issue with the iPhone 6 Plus smartphones which many users were facing with the display.

The company's official statement said that users can pay $149 to fix the issue. Lawsuits were also launched, citing Apple's policy response to the problem.

Consumers are not happy with Apple's solution for the dreaded "touch disease,", writes CBC News.

A few days ago, some iPhone 6 Plus users reported that all of a sudden, their device is freezing and becoming unresponsive while touching.

A report from iFixit revealed that the problem is indeed partly caused by a design defect which is further aggravated by constant hard impacts that cause problems with the phone's touchscreen controller chips found on the device's logic board.

Apple has accepted that there is a flaw affected touchscreens of iPhone 6 Plus, whereby the feature fails in some of the 6 Plus devices.

The "Touch Disease" is an internal defect affecting the iPhone 6 and 6 Plus.

In order to proceed, all four class actions must first be certified in court. Apple would not comment on the proposed suits.

"Touch Disease", discovered by third-party fix specialists, is a defect that causes an iPhone's display to flicker and touchscreens to become unresponsive.

Consumers were plagued by a similar iPhone problem earlier this year.

Business insiders reported that poor quality third party chargers may damage battery chips, making the battery impossible to provide exact data to the system and leading to an iPhone auto shutdown.

Owners of the iPhone 6 Plus do not believe Apple's explanation to the phone's malfunctioning screen. However, Apple fought that effort in court, contending that the request to create an "FBiOS" could leave millions of its other customers' devices vulnerable to hacking. The process is to go to the store or contact through customer support if you're eligible for the program or the warranty replacement. In some cases, there may be a cost associated with the fix.

Related:

Comments


Other news