Samsung Opens Airport Booths So Travelers Can Turn In Galaxy Note 7s

Samsung Electronics letting travelers exchange their Note 7 smartphones at special booths set up at America's busiest airports, including Seattle-Tacoma International Airport.

Sydiongco said they had also received reports that replacement units for the recalled Galaxy Note 7 devices purchased before September 15, 2016, were also reported to spontaneously catch fire.

Moreover, while in some countries Galaxy Note 7 bans are at the airlines' discretion, in the United States it's now a federal crime to bring a Note 7 onto a flight.

Earlier this week, Samsung started to offer financial incentives for US and South Korean customers to exchange Note 7s for other products or refund them, as the technology firm continues to scramble to shore up its reputation in the wake of a damaging safety crisis. The booths are also a handy way for those who don't want to go to a retail store to replace the Galaxy Note 7.

American Airlines Group Inc. will take any Note 7 phones discovered at airports and follow existing procedures for any hazardous material.

These customer service points at airports are open for most of each day and are located before security screening.

Additionally, in consideration of the fact that the suppliers may have expected a substantial ongoing revenue stream from the parts, Samsung also stated that it would consider giving those companies orders for other models of phone. After the Galaxy Note 7 began catching fire, reports began surfacing suggesting Samsung rushed the Galaxy Note 7 into production to beat Apple's iPhone 7 launch event.

Customers looking to bring a Galaxy Note 7 on a plane should think twice.

After aviation agencies around the world banned the phone, Samsung has had to "scramble to figure out how to do the recall effectively and on a global basis - it's handled differently in different regions based on laws and customs and regulations and such", said Gartner analyst Tuong Nguyen, who has been following the recall crisis.



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